Reference

Privacy Policy for India Accounts

We set out how sbotop collects account details, device signals, cookies and payment records such as UPI, Paytm and PhonePe, why we keep them, and when they may…

Account DataCookiesUPIRetention
sbotop Privacy Policy for India Accounts
REACH OUR TEAM

Where to Reach Our Privacy Team

Use these channels for access, correction or removal requests, cookie questions, or to ask how a record was used.

Email request Use the privacy email shown in the footer and include your name, registered phone or email, and the exact change you want. That lets us match the right account and reply with the next step.
In-account message If you can still open your account, send the request from the support area. The message stays tied to the record we already hold, which helps us handle access, correction or removal queries faster.
Postal request For formal access or correction requests, use the mailing address on the site and attach proof that matches the account. We use that extra check to protect you from unauthorised changes.
CARE AND STORAGE

How We Handle Your Data

We treat privacy as part of account care, not a side task. That means we collect only the records needed for sign-in, support, security and lawful storage; we use cookies for sessions…

Data collection

We collect only what is needed to run the account, verify requests and keep records: name, contact details, device data, login history and payment references such as UPI, Paytm and PhonePe.

Cookies and sessions

Cookies keep your session active, remember language choices and help us notice a sign-in from a new device. They do not replace your bank controls, and you can clear them through browser settings.

Account security

We use encrypted transport, session checks and extra verification when a login or change looks unusual. If something fails those checks, we pause the request until the account match is confirmed.

Retention windows

Records stay only as long as they are needed for support, security, dispute handling or a legal duty. Once that purpose ends, we delete or archive the record under our retention rules.

Your change requests

You can ask us to correct contact details, update device-linked records or share the data we hold about you. We may ask for verification before making the change, so the right record is used.

How to reach us

For privacy questions, send the account email and a clear request through the support route on the site. We route it to the right handler and answer using the record we hold.

Privacy Policy Questions You May Ask

These questions cover the parts of the policy you are most likely to check before opening an account. They explain what we store, how cookies work, how long records stay with us and how you can ask for corrections. If a request depends on local law or verification, we answer using the record we hold and the region rules that apply.

We keep the details needed to create and protect your account: name, contact fields, login records, device signals and payment references such as UPI, Paytm and PhonePe. We do not hold more than we need for the stated purpose.

Cookies help the page remember your session, language and security state. They also help us spot repeated logins from a new device. You can control cookies in your browser, though some checks may then work less smoothly.

Payment records are kept as account support data, not as public details. They help us verify a deposit or withdrawal request, match the right account and keep a record for dispute handling and lawful retention.

We keep records only for the period needed for service, security checks, dispute handling and legal duties. When that purpose ends, we delete or archive the record unless a law asks us to keep it longer.

Yes. Send the request through support with the account details that match your record, and we will check what can be shared or corrected. If local law limits the request, we will tell you the reason.

If a request is tied to location, age rules, retention or sharing, the answer depends on local law and is available where local law permits. We will still explain the steps we can take on your account.

Contact our privacy team through the email or in-account channel shown on the site. Include your registered contact details and a clear description of the change, and we will route it to the right handler.